TERMS & CONDITIONS

PERSONALISED PRODUCTS

If you have opted to personalise your product and it arrives on time and undamaged, we will unfortunately be unable to provide either a refund or exchange on this product. This is simply due to the personalised nature of this product.

DAMAGED OR INCORRECT PRODUCTS

With every product on our site refunds or exchanges will be offered on any product that arrives to you damaged, or is incorrect (not what you ordered).

Please inspect all purchases on arrival.

If you have any enquiries at all regarding your product, simply submit your message via our 'Contact Us' page. Or alternatively email us directly at mydesignsuk@outlook.com.